Our company has both a unit and parking space here . We love it. They have awesome staff that is really helpful whenever I need something. They also offer a freight release so we are able to have vendors ship items directly to our unit without us having to be there! The pricing was the cheapest in town and they offered us a move in trailer for FREE!
I was actually on my way to another storage center, where I had made a reservation, when I passed by American Self Storage. The "garage"-type units were exactly what I wanted (and was unable to get at the larger corporate place) because I had a trailer and wanted a unit that I could pull up to and load/unload without going up and down hallways and elevators. So, I turned in and went to check it out. The staff was very courteous and friendly, and when I wasn't completely sure about the first unit they offered, the staff happily showed me others. The paperwork was quick, and I was able to pull my trailer around and unload the whole thing in less than an hour--I didn't even need a dolly because I was able to get my trailer so close to the unit!
I just want to thank the wonderful staff at American Self Storage Va. Ms. Ramos, Marcello, Ms, Lourdes, Oscar, and James sorry if I left any other maintenance staff out. Marcello is a wonderful Manager he went above and beyond to satisfy me with my current unit and also has help with me a trailer to complete my moving. Ms Ramos is very understanding and patient.I really appreciate the way they have accommodate me with my move from one unit to a bigger unit. I am truly sorry about my last review.
Very unimpressed. From the rusty doors, to the mouse infestations, to the rude employees, to the predatory way they deliberately delay processing payments in order to have an excuse to charge late fees, I found this company and the people who work there to be utterly revolting.
This place is incredible. The staff are courteous and professional and literally always on hand to lend support. I do a lot of charity and relief work, and they have been invaluable in all of our projects. Thank you for all that you do, for going that extra mile and delivering 5* service every time
The best part is that I got the "garage-style" and a *larger* unit for a lower cost than what the other chain storage place was charging for a smaller unit in a building, 3 floors up and down the hall--it would have taken me hours to get all of my stuff out of the trailer and up there!
American Self Storage is a US Storage based in Alexandria, Virginia. American Self Storage is located at 4551 Eisenhower Ave, Alexandria, VA 22304, USA.
Please contact with American Self Storage using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find American Self Storage opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.